Use text for everyday replies and short updates while the customer can still receive free-form messages.

At a glance

Outside the 24-hour customer service window on official channels, use an approved template message for business-initiated outreach.

Request body

Example

Quoted reply

When the user replies, see Handle inbound text or Handle interactive replies.

Endpoint

POST https://api.wazapin.com/v1/messages Authenticate with X-Api-Key. See Authentication.

Response

On success, the API returns 201 Created with a message record (status often starts as queued).
201 Created
Track delivery with Webhooks or GET /v1/messages/.